Last updated: March 2026
We want you to be satisfied with Boost LogiX. This policy explains your refund entitlements for each product tier.
If you are not satisfied with your Pro purchase for any reason, you may request a full refund within 30 days of the original purchase date. No questions asked.
To request a refund, email support@boostlogix.app with your order number (found in your Lemon Squeezy receipt). Refunds are processed within 5–10 business days to your original payment method.
After 30 days, purchases are considered final and are not eligible for a refund.
You may cancel your AI Add-On subscription at any time via app.lemonsqueezy.com/my-orders. Cancellation takes effect at the end of the current billing period — you retain AI Add-On access until then.
Monthly subscription charges are non-refundable once a billing period has begun. If you were charged in error (e.g. a duplicate charge), contact us and we will investigate promptly.
Refunds may be declined if we determine the Software has been used in violation of our Terms of Service (e.g. account sharing or circumventing quota limits).
Email support@boostlogix.app with:
• Your account email address
• Your Lemon Squeezy order number
• A brief description of the issue (optional for 30-day refunds)
We aim to respond within 1–2 business days.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Nothing in this policy limits your rights under the Australian Consumer Law.